30-Day Money Back Guarantee (For All Products)
Customer satisfaction is our #1 priority. If you are not satisfied with the product for any reason, then let us know within 30 calendar days after the delivery, and we will start the refund for you quick and easy. Our standard return window is 30-days after delivery.
90-Day Money Back Guarantee (For IPL Handset ONLY)
Here at BACK TO MODERN, we get it! It's not always easy shopping online and trusting the products you purchase. That's why we are including our signature 90-Day Money Back Guarantee.
You must have purchased our at-home IPL Laser Hair Removal handset from our website, after July 28, 2020
- Trial our handset for at least 60 days from the date of delivery, but for no more than 90 days
- You must complete at least 6 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
- If there are no noticeable results in hair reduction, email your 6 photos to us at firstname.lastname@example.org with your order number, and we will review your application.
- All 90-day Money-Back Guarantee applications MUST be submitted within 90 days of receiving your handset.
- ALL images MUST have valid time and date stamps
- If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
- If approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse.
Note: Our team will inspect/verify the photo(s) before we issue out a replacement or refund.